Category: Spam Complaints

News Flash: Feedback Loop Reports Save Your Email, Boost Response Rates, Save Lives

We have officially rolled out our Feedback Loop Reports service today, with its own spiffy section on our website, and we couldn’t be prouder.

Having a Sense of Entitlement Will Not Help Your Email Get Delivered

date 27 Oct 2008 | category Spam Complaints, The Industry

Every so often we run into a sender who has a sense of entitlement - or even righteous indignation - about how an ISP should, must - even has to - accept their email. Whether because it’s “requested” …

The Bottom Line: Spam Complaints = Getting Junkfoldered and Blocked

We regularly get questions and comments, both in the course of our business day, and in casual conversation, which make clear that there is something that people just aren’t getting - so here it is, put as plainly and clearly …

Drip Email - Drop the Drip If You Don’t Have Full Permission

You may not have heard of drip email marketing, or email drip marketing, but I can assure you that you know what it is. You have either sent it, or received it, or in some other way come into …

Why ISPs Won’t Give You the Email Addresses of People Who Complain That Your Email is Spam

A common complaint that we hear, particularly from email senders who are signed up for feedback loops from ISPs, is “why won’t the ISPs let us know who is complaining and clicking “this is spam” on our email, so that …