Category: The Industry

You Don’t Want to Be on a Blacklist’s Radar

date 18 Nov 2008 | category The Industry

We recently had one of our email accreditation customers ask us whether we would contact all of the blacklists listed at on a particular site on their behalf, because the site listed their IP address’ reputation with these blacklists as …

Having a Sense of Entitlement Will Not Help Your Email Get Delivered

date 27 Oct 2008 | category Spam Complaints, The Industry

Every so often we run into a sender who has a sense of entitlement - or even righteous indignation - about how an ISP should, must - even has to - accept their email. Whether because it’s “requested” …

Why You Should Care More About Email Reputation than Whitelisting

date 14 Oct 2008 | category The Industry

Many of our customers come to us concerned about one thing above all else: whitelisting. And, you can find email service providers who tout right on their front page “We are whitelisted with many major ISPs.” Indeed, …

Is Your Email Mobile Friendly?

I’m sure that you know that more and more people are reading email on the go (I, for example, read a large percentage of my email on my Sidekick, many others read email on their Blackberrys). In fact last …

Why ISPs Don’t Take Calls from Email Senders

date 29 Sep 2008 | category The Industry

We recently had a customer muse to us “I think there’s got to be a phone number at the ISP that we could call, so we can ask them to explain the reason we are being sent to the junk …