Comments for Getting Email Delivered http://www.gettingemaildelivered.com The Email Deliverability Blog Sat, 04 Feb 2012 09:49:36 +0000 http://wordpress.org/?v=2.5.1 Comment on What Those SMTP Error Codes Mean and Why You Should Care by mostafa http://www.gettingemaildelivered.com/what-those-smtp-error-codes-mean-and-why-you-should-care#comment-88450 mostafa Thu, 24 Nov 2011 08:58:13 +0000 http://www.gettingemaildelivered.com/?p=136#comment-88450 hi I have The problem to conect mailserver title eror is : SMTP -> FROM SERVER:220 agri-jahad.org ESMTP MDaemon 10.0.5; Thu, 24 Nov 2011 09:36:30 +0330 SMTP -> FROM SERVER: 250-agri-jahad.org Hello es.maj.ir, pleased to meet you 250-ETRN 250-AUTH=LOGIN 250-AUTH LOGIN CRAM-MD5 250-8BITMIME 250 SIZE SMTP -> FROM SERVER:250 , Sender ok SMTP -> FROM SERVER:550 parseh@agri-jahad.org must check for new mail first SMTP -> ERROR: RCPT not accepted from server: 550 parseh@agri-jahad.org must check for new mail first SMTP Error: The following recipients failed: q.night2.q@gmail.com SMTP Error: The following recipients failed: q.night2.q@gmail.com SMTP server error: parseh@agri-jahad.org must check for new mail first plz help me . hi
I have The problem to conect mailserver
title eror is :
SMTP -> FROM SERVER:220 agri-jahad.org ESMTP MDaemon 10.0.5; Thu, 24 Nov 2011 09:36:30 +0330
SMTP -> FROM SERVER: 250-agri-jahad.org Hello es.maj.ir, pleased to meet you 250-ETRN 250-AUTH=LOGIN 250-AUTH LOGIN CRAM-MD5 250-8BITMIME 250 SIZE
SMTP -> FROM SERVER:250 , Sender ok
SMTP -> FROM SERVER:550 parseh@agri-jahad.org must check for new mail first
SMTP -> ERROR: RCPT not accepted from server: 550 parseh@agri-jahad.org must check for new mail first
SMTP Error: The following recipients failed: q.night2.q@gmail.com SMTP Error: The following recipients failed: q.night2.q@gmail.com

SMTP server error: parseh@agri-jahad.org must check for new mail first

plz help me .

]]> Comment on What Those SMTP Error Codes Mean and Why You Should Care by Eric Gillette http://www.gettingemaildelivered.com/what-those-smtp-error-codes-mean-and-why-you-should-care#comment-86993 Eric Gillette Fri, 14 Oct 2011 15:16:02 +0000 http://www.gettingemaildelivered.com/?p=136#comment-86993 Richard, No probably not. The problem is on the recipient's side, not yours: "There was a SMTP communication problem with the recipient’s email server. Please contact your system administrator" This means something is wrong on their end (assuming you pasted the error message in its entirety). Richard,

No probably not.

The problem is on the recipient’s side, not yours:

“There was a SMTP communication problem with the recipient’s email server. Please contact your system administrator”

This means something is wrong on their end (assuming you pasted the error message in its entirety).

]]> Comment on What Those SMTP Error Codes Mean and Why You Should Care by Richard http://www.gettingemaildelivered.com/what-those-smtp-error-codes-mean-and-why-you-should-care#comment-86914 Richard Wed, 12 Oct 2011 21:51:50 +0000 http://www.gettingemaildelivered.com/?p=136#comment-86914 We do electronic billing. Have just received this message: "There was a SMTP communication problem with the recipient's email server. Please contact your system administrator. " After sending successfully for the past few weeks, this just occurred today. Am I reading correctly that the recipient is telling me that we are sending "spam?" We do electronic billing. Have just received this message:
“There was a SMTP communication problem with the recipient’s email server. Please contact your system administrator.
”

After sending successfully for the past few weeks, this just occurred today. Am I reading correctly that the recipient is telling me that we are sending “spam?”

]]> Comment on Do Not Use NoReply or DontReply as Your “From:” Return Address in Email by Travis F http://www.gettingemaildelivered.com/do-not-use-noreply-or-dontreply-as-your-from-return-address-in-email#comment-86588 Travis F Tue, 04 Oct 2011 19:59:17 +0000 http://www.gettingemaildelivered.com/?p=76#comment-86588 The comments above assume that there has never been any managing of bounce backs. Of course there may be an initial glut of bounces (200 or TONS), but as you address those bounces on a regular basis, you'll only get them occasionaly (even rarely). This, as the article says, helps increase your reputation amongst the various email servers. The comments above assume that there has never been any managing of bounce backs. Of course there may be an initial glut of bounces (200 or TONS), but as you address those bounces on a regular basis, you’ll only get them occasionaly (even rarely). This, as the article says, helps increase your reputation amongst the various email servers.

]]> Comment on Why Open Rates are Important by lifewithryan http://www.gettingemaildelivered.com/why-open-rates-are-important#comment-86326 lifewithryan Mon, 26 Sep 2011 21:47:24 +0000 http://www.gettingemaildelivered.com/?p=31#comment-86326 Open Rate is really the wrong metric to be measuring. Too many clients now block images, or perhaps the open the images in a preview pane. As you scroll through and perhaps stop on an email to answer the phone, stretch, etc -- the preview pane will load the image but your user may just have gotten up and will delete it upon their return. The real metric is the interaction rate -- click throughs to your site, etc...open rate numbers are at best, "a guess" and not a very accurate one at that. Open Rate is really the wrong metric to be measuring. Too many clients now block images, or perhaps the open the images in a preview pane. As you scroll through and perhaps stop on an email to answer the phone, stretch, etc — the preview pane will load the image but your user may just have gotten up and will delete it upon their return.

The real metric is the interaction rate — click throughs to your site, etc…open rate numbers are at best, “a guess” and not a very accurate one at that.

]]> Comment on An Example of Pure Spam - TripIt.com by Travis http://www.gettingemaildelivered.com/an-example-of-pure-spam-tripitcom#comment-84212 Travis Thu, 14 Jul 2011 20:15:07 +0000 http://www.gettingemaildelivered.com/?p=41#comment-84212 Hi, I work for TripIt. I'm sorry that some people have been annoyed by emails they've received from us. In most cases, it will be friends and colleagues trying to share a trip with you. It's certainly possible that we have marketing emails that were sent as a result of those initial emails. If no one responds to a share-trip request, we cannot tell if they are disinterested, didn't read the email, or hate us with the heat of 10,000 suns. We have a email blacklist, and we're happy to add people to it. If you never want any email from TripIt, just write to us at support@tripit.com and we'll take care of it. We obviously have no interest in contacting people who do not want to use our services -- but we're not mind-readers, either. Travis Winfrey Manager, Mobile Development Hi, I work for TripIt. I’m sorry that some people have been annoyed by emails they’ve received from us. In most cases, it will be friends and colleagues trying to share a trip with you. It’s certainly possible that we have marketing emails that were sent as a result of those initial emails. If no one responds to a share-trip request, we cannot tell if they are disinterested, didn’t read the email, or hate us with the heat of 10,000 suns.

We have a email blacklist, and we’re happy to add people to it. If you never want any email from TripIt, just write to us at support@tripit.com and we’ll take care of it. We obviously have no interest in contacting people who do not want to use our services — but we’re not mind-readers, either.

Travis Winfrey
Manager, Mobile Development

]]> Comment on What Those SMTP Error Codes Mean and Why You Should Care by Eric Gillette http://www.gettingemaildelivered.com/what-those-smtp-error-codes-mean-and-why-you-should-care#comment-84146 Eric Gillette Tue, 12 Jul 2011 01:56:24 +0000 http://www.gettingemaildelivered.com/?p=136#comment-84146 Ramesh, Please bear in mind that 550 could also mean that the user's mailbox is full. Different ISP's respond differently in this regard, so if after a few tries (say 2-3 tries) you're still not getting mail delivered, it's probably safe to temporarily remove the subscriber from your list (try again in a subsequent mailing). Probably the mailing after your next one depending on the frequency of your mailings may be a good idea (for example, if you e-mail once per month, it's probably safe to e-mail them in the month following your next mailing). If at that point you receive a 550 again, it's probably safe to permanently remove the e-mail from your list for the following reasons: 1) If the mailbox is full, it probably means the user is not actively reading/monitoring e-mail sent to that account in the first place. 2) Something else could be wrong, but in any case, no point in mailing to a subscriber who is almost surely not receiving your messages anyway. Let me know how you get on. . . Ramesh,

Please bear in mind that 550 could also mean that the user’s mailbox is full.

Different ISP’s respond differently in this regard, so if after a few tries (say 2-3 tries) you’re still not getting mail delivered, it’s probably safe to temporarily remove the subscriber from your list (try again in a subsequent mailing).

Probably the mailing after your next one depending on the frequency of your mailings may be a good idea (for example, if you e-mail once per month, it’s probably safe to e-mail them in the month following your next mailing).

If at that point you receive a 550 again, it’s probably safe to permanently remove the e-mail from your list for the following reasons:

1) If the mailbox is full, it probably means the user is not actively reading/monitoring e-mail sent to that account in the first place.

2) Something else could be wrong, but in any case, no point in mailing to a subscriber who is almost surely not receiving your messages anyway.

Let me know how you get on. . .

]]> Comment on What Those SMTP Error Codes Mean and Why You Should Care by ramesh rao http://www.gettingemaildelivered.com/what-those-smtp-error-codes-mean-and-why-you-should-care#comment-84030 ramesh rao Thu, 07 Jul 2011 06:58:57 +0000 http://www.gettingemaildelivered.com/?p=136#comment-84030 hey im having the same problem as TIN Hi… I need some help with the 550 returned mail error.. the email address was active few hours ago (and for the last 8 years), and then all my email to the recipient was returned with the the 550 error… how do I resolve this? hey im having the same problem as TIN

Hi… I need some help with the 550 returned mail error.. the email address was active few hours ago (and for the last 8 years), and then all my email to the recipient was returned with the the 550 error… how do I resolve this?

]]> Comment on How Vacation Reply Messages Can Hurt Your Deliverability by Cannot Start Outlook http://www.gettingemaildelivered.com/how-vacation-reply-messages-can-hurt-your-deliverability#comment-83729 Cannot Start Outlook Wed, 29 Jun 2011 19:43:31 +0000 http://www.gettingemaildelivered.com/?p=93#comment-83729 once made that mistake, yes, it was a nightmare once made that mistake, yes, it was a nightmare

]]> Comment on An Example of Pure Spam - TripIt.com by Annoyed user http://www.gettingemaildelivered.com/an-example-of-pure-spam-tripitcom#comment-83223 Annoyed user Wed, 15 Jun 2011 15:05:26 +0000 http://www.gettingemaildelivered.com/?p=41#comment-83223 TripIt is SPAM as I get emails, never signed up, but can't unsubscribe without creating an account? Where do you report SPAM such as this? TripIt is SPAM as I get emails, never signed up, but can’t unsubscribe without creating an account? Where do you report SPAM such as this?

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