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	<title>Getting Email Delivered</title>
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	<link>http://www.gettingemaildelivered.com</link>
	<description>The Email Deliverability Blog</description>
	<pubDate>Tue, 18 Nov 2008 19:36:10 +0000</pubDate>
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			<item>
		<title>You Don&#8217;t Want to Be on a Blacklist&#8217;s Radar</title>
		<link>http://www.gettingemaildelivered.com/you-dont-want-to-be-on-a-blacklists-radar</link>
		<comments>http://www.gettingemaildelivered.com/you-dont-want-to-be-on-a-blacklists-radar#comments</comments>
		<pubDate>Tue, 18 Nov 2008 16:36:00 +0000</pubDate>
		<dc:creator>Anne</dc:creator>
		
		<category><![CDATA[The Industry]]></category>

		<category><![CDATA[black list]]></category>

		<category><![CDATA[black lists]]></category>

		<category><![CDATA[blacklist]]></category>

		<category><![CDATA[blacklists]]></category>

		<category><![CDATA[white list]]></category>

		<category><![CDATA[white lists]]></category>

		<category><![CDATA[whitelist]]></category>

		<category><![CDATA[whitelisting]]></category>

		<category><![CDATA[whitelists]]></category>
<category>black list</category><category>black lists</category><category>blacklist</category><category>blacklists</category><category>white list</category><category>white lists</category><category>whitelist</category><category>whitelisting</category><category>whitelists</category>
		<guid isPermaLink="false">http://www.gettingemaildelivered.com/?p=79</guid>
		<description><![CDATA[We recently had one of our email accreditation customers ask us whether we would contact all of the blacklists listed at on a particular site on their behalf, because the site listed their IP address' reputation with these blacklists as "neutral".]]></description>
		<wfw:commentRss>http://www.gettingemaildelivered.com/you-dont-want-to-be-on-a-blacklists-radar/feed</wfw:commentRss>
		</item>
		<item>
		<title>What Do You Do When Someone On Your Mailing List Gets a New Email Address?</title>
		<link>http://www.gettingemaildelivered.com/what-do-you-do-when-someone-on-your-mailing-list-gets-a-new-email-address</link>
		<comments>http://www.gettingemaildelivered.com/what-do-you-do-when-someone-on-your-mailing-list-gets-a-new-email-address#comments</comments>
		<pubDate>Mon, 17 Nov 2008 19:19:10 +0000</pubDate>
		<dc:creator>Anne</dc:creator>
		
		<category><![CDATA[Mailing List Hygiene]]></category>

		<category><![CDATA[Technical System Stuff]]></category>

		<category><![CDATA[bounce]]></category>

		<category><![CDATA[bounces]]></category>

		<category><![CDATA[change of address]]></category>

		<category><![CDATA[email]]></category>

		<category><![CDATA[email change of address]]></category>

		<category><![CDATA[true switch]]></category>

		<category><![CDATA[trueswitch]]></category>
<category>bounce</category><category>bounces</category><category>change of address</category><category>email</category><category>email change of address</category><category>true switch</category><category>trueswitch</category>
		<guid isPermaLink="false">http://www.gettingemaildelivered.com/?p=77</guid>
		<description><![CDATA[Often the way that you find out that a user's email address is no longer valid is that you get a bounce back ("user not found").  But sometimes a user will switch email addresses, and they will actually try to notify you. What do you do then?]]></description>
		<wfw:commentRss>http://www.gettingemaildelivered.com/what-do-you-do-when-someone-on-your-mailing-list-gets-a-new-email-address/feed</wfw:commentRss>
		</item>
		<item>
		<title>Do Not Use NoReply or DontReply as Your &#8220;From:&#8221; Return Address in Email</title>
		<link>http://www.gettingemaildelivered.com/do-not-use-noreply-or-dontreply-as-your-from-return-address-in-email</link>
		<comments>http://www.gettingemaildelivered.com/do-not-use-noreply-or-dontreply-as-your-from-return-address-in-email#comments</comments>
		<pubDate>Wed, 12 Nov 2008 00:12:13 +0000</pubDate>
		<dc:creator>Anne</dc:creator>
		
		<category><![CDATA[Content Issues]]></category>

		<category><![CDATA[Sending Practices]]></category>

		<category><![CDATA[don't reply]]></category>

		<category><![CDATA[dontreply]]></category>

		<category><![CDATA[from address]]></category>

		<category><![CDATA[no reply]]></category>

		<category><![CDATA[noreply]]></category>

		<category><![CDATA[return address]]></category>
<category>don't reply</category><category>dont reply</category><category>dontreply</category><category>from address</category><category>no reply</category><category>noreply</category><category>return address</category>
		<guid isPermaLink="false">http://www.gettingemaildelivered.com/?p=76</guid>
		<description><![CDATA[We've talked previously about why all the email addresses you send from (i.e. your email's "return address") should really exist.  It's because if they don't, you're email is going to get junk foldered, both due to spam complaints, and because ISPs actually <i>test</i> whether your from address exists.  But there are some email addresses - used as "From:" addresses - that even if you create them on your system - even if they really do exist - you should just never use.]]></description>
		<wfw:commentRss>http://www.gettingemaildelivered.com/do-not-use-noreply-or-dontreply-as-your-from-return-address-in-email/feed</wfw:commentRss>
		</item>
		<item>
		<title>Not All Permission Pass Systems are the Same - or Safe!</title>
		<link>http://www.gettingemaildelivered.com/not-all-permission-pass-systems-are-the-same-or-safe</link>
		<comments>http://www.gettingemaildelivered.com/not-all-permission-pass-systems-are-the-same-or-safe#comments</comments>
		<pubDate>Fri, 07 Nov 2008 23:44:57 +0000</pubDate>
		<dc:creator>Anne</dc:creator>
		
		<category><![CDATA[Mailing List Hygiene]]></category>

		<category><![CDATA[permission pass]]></category>

		<category><![CDATA[permissionpass]]></category>

		<category><![CDATA[permit pass]]></category>

		<category><![CDATA[permitpass]]></category>
<category>permission pass</category><category>permissionpass</category><category>permit pass</category><category>permitpass</category>
		<guid isPermaLink="false">http://www.gettingemaildelivered.com/?p=75</guid>
		<description><![CDATA[We recently had a customer contact us to ask us whether a particular vendor's Permission Pass system was legitimate, because to them it seemed to cross the line.  Smart customer!  Because, in fact, this particular vendor (no, I'm not going to name them) is not only conducting Permission Pass in the completely wrong way - but in a way that would be sure to have gotten our customer in hot water with the ISPs and spam filters!]]></description>
		<wfw:commentRss>http://www.gettingemaildelivered.com/not-all-permission-pass-systems-are-the-same-or-safe/feed</wfw:commentRss>
		</item>
		<item>
		<title>How to Get Your Email Into the Inbox the First Time, Every Time</title>
		<link>http://www.gettingemaildelivered.com/how-to-get-your-email-into-the-inbox-the-first-time-every-time</link>
		<comments>http://www.gettingemaildelivered.com/how-to-get-your-email-into-the-inbox-the-first-time-every-time#comments</comments>
		<pubDate>Mon, 03 Nov 2008 14:51:23 +0000</pubDate>
		<dc:creator>Anne</dc:creator>
		
		<category><![CDATA[Technical System Stuff]]></category>

		<category><![CDATA[email]]></category>

		<category><![CDATA[mail flips]]></category>

		<category><![CDATA[mail flipz]]></category>

		<category><![CDATA[mailflips]]></category>

		<category><![CDATA[mailflipz]]></category>

		<category><![CDATA[rss]]></category>

		<category><![CDATA[rss to email]]></category>
<category>email</category><category>mail flips</category><category>mail flipz</category><category>mailflips</category><category>mailflipz</category><category>rss</category><category>rss to email</category>
		<guid isPermaLink="false">http://www.gettingemaildelivered.com/?p=74</guid>
		<description><![CDATA[What if I told you that there is a way that you <b>can</b> get your email into the inbox 100% of the time?  And what if I told you that it was guaranteed?]]></description>
		<wfw:commentRss>http://www.gettingemaildelivered.com/how-to-get-your-email-into-the-inbox-the-first-time-every-time/feed</wfw:commentRss>
		</item>
		<item>
		<title>What Email Programs Are Your Readers Using?  The Answer May Surprise You!</title>
		<link>http://www.gettingemaildelivered.com/what-email-programs-are-your-readers-using-the-answer-may-surprise-you</link>
		<comments>http://www.gettingemaildelivered.com/what-email-programs-are-your-readers-using-the-answer-may-surprise-you#comments</comments>
		<pubDate>Thu, 30 Oct 2008 16:25:34 +0000</pubDate>
		<dc:creator>Anne</dc:creator>
		
		<category><![CDATA[Content Issues]]></category>

		<category><![CDATA[Technical System Stuff]]></category>

		<category><![CDATA[email]]></category>

		<category><![CDATA[email client]]></category>

		<category><![CDATA[email clients]]></category>

		<category><![CDATA[email rendering]]></category>
<category>email</category><category>email client</category><category>email clients</category><category>email rendering</category>
		<guid isPermaLink="false">http://www.gettingemaildelivered.com/?p=73</guid>
		<description><![CDATA[We've talked in the past about how important it is to be sure that your email renders well in many different email clients and devices</a>, and also generally to be sure that your email is easy to read on mobile devices.  But have you ever wondered what the majority of your users are using to read their email?]]></description>
		<wfw:commentRss>http://www.gettingemaildelivered.com/what-email-programs-are-your-readers-using-the-answer-may-surprise-you/feed</wfw:commentRss>
		</item>
		<item>
		<title>News Flash:  Feedback Loop Reports Save Your Email, Boost Response Rates, Save Lives</title>
		<link>http://www.gettingemaildelivered.com/news-flash-feedback-loop-reports-save-your-email-boost-response-rates-save-lives</link>
		<comments>http://www.gettingemaildelivered.com/news-flash-feedback-loop-reports-save-your-email-boost-response-rates-save-lives#comments</comments>
		<pubDate>Tue, 28 Oct 2008 21:30:53 +0000</pubDate>
		<dc:creator>Anne</dc:creator>
		
		<category><![CDATA[Feedback Loops]]></category>

		<category><![CDATA[Monitoring and Tracking]]></category>

		<category><![CDATA[Spam Complaints]]></category>

		<category><![CDATA[fbl]]></category>

		<category><![CDATA[fbls]]></category>

		<category><![CDATA[feedback loop]]></category>

		<category><![CDATA[isp]]></category>

		<category><![CDATA[spam complaint]]></category>

		<category><![CDATA[this is spam]]></category>
<category>fbl</category><category>fbls</category><category>feedback loop</category><category>feedback loops</category><category>isp</category><category>spam complaint</category><category>spam complaints</category><category>this is spam</category>
		<guid isPermaLink="false">http://www.gettingemaildelivered.com/?p=72</guid>
		<description><![CDATA[We have officially rolled out our <a href="http://isipp.com/fbl-reports.php">Feedback Loop Reports service</a> today, with its own <a href="http://isipp.com/fbl-reports.php">spiffy section on our website</a>, and we couldn't be prouder.]]></description>
		<wfw:commentRss>http://www.gettingemaildelivered.com/news-flash-feedback-loop-reports-save-your-email-boost-response-rates-save-lives/feed</wfw:commentRss>
		</item>
		<item>
		<title>Having a Sense of Entitlement Will Not Help Your Email Get Delivered</title>
		<link>http://www.gettingemaildelivered.com/having-a-sense-of-entitlement-will-not-help-your-email-get-delivered</link>
		<comments>http://www.gettingemaildelivered.com/having-a-sense-of-entitlement-will-not-help-your-email-get-delivered#comments</comments>
		<pubDate>Mon, 27 Oct 2008 20:43:48 +0000</pubDate>
		<dc:creator>Anne</dc:creator>
		
		<category><![CDATA[Spam Complaints]]></category>

		<category><![CDATA[The Industry]]></category>

		<category><![CDATA[accept email]]></category>

		<category><![CDATA[deliver email]]></category>

		<category><![CDATA[isp]]></category>

		<category><![CDATA[isps]]></category>

		<category><![CDATA[law]]></category>
<category>accept email</category><category>deliver email</category><category>isp</category><category>isps</category><category>law</category>
		<guid isPermaLink="false">http://www.gettingemaildelivered.com/?p=71</guid>
		<description><![CDATA[Every so often we run into a sender who has a sense of entitlement - or even righteous indignation - about how an ISP should, must - even <b>has to</b> - accept their email.   Whether because it's "requested" or opt-in or because it "complies with CAN-SPAM", the sender gets all in our face about how a given ISP has a responsiblity and duty to accept their email.  Sometimes they even rant that it's required by {CAN-SPAM&#124; tort law &#124; the 1st Amendment &#124; insert your favourite rant here}.  Except, that's completely wrong. ]]></description>
		<wfw:commentRss>http://www.gettingemaildelivered.com/having-a-sense-of-entitlement-will-not-help-your-email-get-delivered/feed</wfw:commentRss>
		</item>
		<item>
		<title>The Bottom Line:  Spam Complaints = Getting Junkfoldered and Blocked</title>
		<link>http://www.gettingemaildelivered.com/the-bottom-line-spam-complaints-getting-junkfoldered-and-blocked</link>
		<comments>http://www.gettingemaildelivered.com/the-bottom-line-spam-complaints-getting-junkfoldered-and-blocked#comments</comments>
		<pubDate>Fri, 24 Oct 2008 17:12:50 +0000</pubDate>
		<dc:creator>Anne</dc:creator>
		
		<category><![CDATA[Mailing List Hygiene]]></category>

		<category><![CDATA[Spam Complaints]]></category>

		<category><![CDATA[email deliverability]]></category>

		<category><![CDATA[email delivery]]></category>

		<category><![CDATA[junk folder]]></category>

		<category><![CDATA[junkfolder]]></category>

		<category><![CDATA[junkfoldered]]></category>
<category>email deliverability</category><category>email delivery</category><category>junk folder</category><category>junkfolder</category><category>junkfoldered</category><category>spam complaints</category>
		<guid isPermaLink="false">http://www.gettingemaildelivered.com/?p=70</guid>
		<description><![CDATA[We regularly get questions and comments, both in the course of our business day, and in casual conversation, which make clear that there is something that people just aren't getting - so here it is, put as plainly and clearly as we can put it:  If you get too many spam complaints,  <b>your email is going to be junkfoldered</b>.  ]]></description>
		<wfw:commentRss>http://www.gettingemaildelivered.com/the-bottom-line-spam-complaints-getting-junkfoldered-and-blocked/feed</wfw:commentRss>
		</item>
		<item>
		<title>Disclaimer Language Can Kill Your Email</title>
		<link>http://www.gettingemaildelivered.com/disclaimer-language-can-kill-your-email</link>
		<comments>http://www.gettingemaildelivered.com/disclaimer-language-can-kill-your-email#comments</comments>
		<pubDate>Thu, 23 Oct 2008 19:43:47 +0000</pubDate>
		<dc:creator>Anne</dc:creator>
		
		<category><![CDATA[Content Issues]]></category>

		<category><![CDATA[email deliverability]]></category>

		<category><![CDATA[email delivery]]></category>

		<guid isPermaLink="false">http://www.gettingemaildelivered.com/?p=69</guid>
		<description><![CDATA[Disclaimers.  Whether in email, print marketing, or contracts, who reads them?  I'll tell you who reads them:  spam filters.  How often do you think a user reads a message that starts with "You have received this message because you have opted in" or "You received this message due to your subscription" and thinks "Oh!  That's right, I did ask for this, so I won't mark it as spam?"  Now, how often do you think that a spam filter (or, indeed, a user) sees that and thinks "This must be spam"?]]></description>
		<wfw:commentRss>http://www.gettingemaildelivered.com/disclaimer-language-can-kill-your-email/feed</wfw:commentRss>
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